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Policies | Social Llama Cafe

Information

Our policies

Reservation Policy

  • • Reservations can be made up to 30 days in advance

  • • Please arrive within 15 minutes of your reservation time

  • • Reservations held for 15 minutes after scheduled time

  • For parties of 6 or more, please call +1(647)564-4755 to arrange your group

  • • For parties of 6+, an automatic 18% gratuity will be applied

  • • Cancellations should be made at least 2 hours in advance

Dietary Accommodations

  • • 100% vegetarian menu with extensive vegan options

  • • Gluten-free alternatives available for most dishes

  • • Dairy-free milk alternatives available at nominal charge

  • • Please inform staff of any allergies or dietary restrictions

  • • We accommodate special requests whenever possible

Privacy Policy

  • • We collect only necessary information for reservations

  • • Your data is never sold to third parties

  • • Email addresses are used only for reservation confirmations

  • • You can request deletion of your data at any time

  • • We use secure encryption for all data transmission

Allergen Information

  • • Some items may contain traces of nuts, dairy, and gluten

  • • Please inform staff of any allergies before ordering

  • • Full allergen information available for all menu items

  • • Cross-contamination prevention measures in place

  • • Staff trained in allergen awareness and handling

Café Etiquette

  • • Laptop users welcome during non-peak hours

  • • Please limit table time to 2 hours during busy periods

  • • Outside food and drinks not permitted

  • • Well-behaved pets welcome on our outdoor patio

  • • We appreciate keeping noise levels considerate of others